TERMS AND CONDITIONS
Guest signature, in person or electronic, confirms registered guest(s) agreement to all hotel Terms and Conditions:
This property is individually owned and operated. Management reserves the right to refuse service to anyone, at anytime, for any reason, and will not be responsible for accidents or injury to guests or for loss of money, jewelry, valuables of any kind, or any items left behind. PLEASE CHECK YOUR ROOM BEFORE YOU LEAVE.
Cancellation Policy: No penalty up to 48 hours prior to check in. Cancellations up to 24 hours prior to check in: Penalty of first night room charges, taxes and fees. Same day cancellations and no shows: Penalty of 100% of stay.
The registered guest agrees to pay all charges due to damages to the guest room or property in any way, including missing property from the guests rooms, including towels, linens, furniture, fixtures, etc.
State and Local Taxes 17.4%. Taxes charged per night per room.
A Guest Amenity Fee of $39.95 plus taxes per night will be added to every room.
A Reservation Processing fee of 14% of all charges will be added to each stay.
Our hotels have a No Parties Policy. Parties are prohibited in our guest rooms/suites at all times and only registered guests are permitted. Any violation of this policy will be subject to eviction with no refund and/or a Cleaning Fee of a minimum of $100.
There is a non-refundable pet charge of $75.00 plus taxes per pet per stay.
This is a Non-Smoking room. If you smoke inside this room OR if there is a smell of tobacco smoke/any other smoke related product there will be a $250 plus taxes rate increase per night.
There is a lock-out fee of $100 for all lockouts after operating hours.
SMS & MMS MESSAGING TERMS OF USE
By using our Site you consent to receive SMS/MMS messages (including by auto-dialers) from us related to our business and the services we provide to you. If you receive an SMS/MMS message from use you may text “HELP” for help and text “STOP” to terminate (i.e., opt-out) of that subscription. Your consent to receive a SMS/MMS message is not a condition of purchase. Third party mobile carriers are not liable for delayed or undelivered messages. Please note message and data rates may apply. SMS/MMS messages are intended to be a reasonable effort communication and represent just one component of Chicago Hotel Collection communication system. SMS/MMS message notifications may be delayed or not received during regional emergencies or other periods of high messaging traffic. Third parties can send SMS/MMS messages disguised as alerts from Chicago Hotel Collection and therefore you are urged to independently verify the authenticity of any message that you receive. SMS/MMS message notification from Chicago Hotel Collection will be presented on your mobile device in the same manner as any other SMS/MMS messages. SMS/MMS messages may contain or reference trademarks or other proprietary rights of Chicago Hotel Collection, its affiliates or partners. No license to or right in any such trademarks and other proprietary rights of Chicago Hotel Collection and/or other parties is granted to or conferred upon you. To the maximum extent permitted by law, all information contained in SMS/MMS messages is provided "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. To the maximum extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the receipt, use, failure of, or inability to use, SMS/MMS messages.