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Keeping you safe during COVID-19

Updated: Oct 30, 2020

As the situation around the COVID-19 continues to evolve, our team is working diligently to ensure the health and safety of our guests and employees.

We are in consistent communication with local experts and following the most up to date information from the Centers for Disease Control (CDC) and World Health Organization (WHO).

Our property is cleaned and sanitized daily as part of our routine business operations. In light of COVID-19, we have increased the frequency and extent of daily cleanings, including high touchpoint/traffic areas, such as the front desk, and are taking steps to ensure all areas have ample hygiene and sanitation supplies.

We understand you have some decisions to make regarding your upcoming travel plans and encourage you to consider all guidance and guidelines to make the best travel decisions for you and your family.

Should you decide to make or change upcoming travel plans, please feel free to reach out to us directly with any questions or concerns.

Please note, if you booked through a third party such as Expedia, Booking.com or Hotels.com, you will need to contact that site directly to make any changes to your reservation.

For more information on traveling to Chicago during COVID-19, please visit the dedicated Covid-19 update page from Choose Chicago.

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